Goal
Setting
Team
goals are broad statements that drive teams to desired ends.
If goals are clear and doable, they not only serve as a team’s
blueprint, they also serve as its lifeblood: They help teams set
standards for improvement, they focus energy, they measure progress, and
they connect the team to the organization’s needs, strategies, and
purposes.
Carefully conceived goals are SMART:
S:
Is the goal specific enough?
M:
Can it be measured?
A:
Is it achievable?
R:
Does it seem realistic?
T:
Is it timely?
Goals:
What the Research Says
Researchers
frequently make the following
observations about goals and goal setting.
 |
Specific
goals increase performance, and difficult goals, when accepted,
result in higher performance than easy goals.
|
 |
Goals
must not be used as "clubs."
|
 |
Goals
must be flexible so they can change with changing circumstances.
|
 |
Goals
should be established collaboratively.
|
 |
Goals
must be consistent with the values and mission of the organization.
|
 |
Goals
must be achievable within limits of resources and time restraints.
|
 |
Goals
must play to the strengths of those who must achieve them.
|
 |
Goals
must have both a personal and organizational payoff.
|
 |
Goals
will not be attained unless all parties have a commitment to the
goals.
|
 |
Goals
must support established strategic action plans, both personal and
organizational.
|
 |
Supervisors
must regularly and frequently revisit and discuss goal progress.
|
 |
There
should be rewards for goal achievement.
|
 |
Goals
should be developed from data.
|
 |
Regular
feedback must be provided concerning goal work.
|
 |
Goals
must not have hidden agendas.
|
 |
The
best goals, when achieved, breed more success.
|
 |
Goals
should challenge, but not threaten.
|
 |
One
goal must not contradict another goal.
|
 |
Unrealistic,
nonspecific, or imposed goals can be counterproductive,
demoralizing, and even hostility producing.
|